Terms of service

Terms of Service

By accessing and using Auto Essence, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.

General

  • Auto Essence reserves the right to update or modify these terms at any time without prior notice.

  • Continued use of the website means you accept any changes made to the terms.

Products & Pricing

  • All products listed are subject to availability.

  • Prices are displayed clearly on the website and may change without notice.

  • We strive to display product images and descriptions accurately; however, slight variations may occur.

Orders & Payments

  • Orders are confirmed once the process is successfully completed.

  • Auto Essence reserves the right to cancel or refuse any order if required.

  • In case of incorrect pricing or stock issues, customers will be informed promptly.

Shipping

  • We offer nationwide delivery across Pakistan.

  • Delivery timelines are estimated and may vary due to logistics or unforeseen circumstances.

  • Auto Essence is not responsible for delays caused by courier services.

Returns & Exchanges

  • Returns or exchanges are accepted only if the product is unused and in original condition.

  • Issues must be reported within 24 hours of delivery.

  • Parcel opening video is mandatory for any return, exchange, or damage claim.

  • Items damaged due to misuse or improper installation are not eligible.

Warranty & Liability

  • Warranty (if applicable) is mentioned on the product page.

  • Auto Essence is not responsible for damages caused by incorrect installation or use of products.

Intellectual Property

  • All content on this website, including images, text, and branding, is the property of Auto Essence and may not be used without permission.

Contact Information

  • For questions or concerns, please contact us through our website or official social media channels.